General Game Questions

I have a great idea, who should I contact?
We love suggestions and Ideas from fans and supporters! You can post them on our forums here.
Sun, 14 May, 2017 at 5:41 PM
I can't launch my game, what should I do?
If you can’t launch your game or experiencing game breaking bugs please make sure to check our Forums for a solution. If you have trouble locating your iss...
Sun, 14 May, 2017 at 5:26 PM
What are The Universim minimum hardware specifications?
Our team invests a lot of time into the optimizations. There are ongoing projects and brainstorming on how we can make The Universim faster and fill it with...
Sun, 14 May, 2017 at 5:42 PM
I purchased game, how can I download it?
After logging into your dashboard you’ll see a link under your available products to download the game. Once downloaded the game client will prompt you thro...
Sun, 14 May, 2017 at 5:42 PM
Where can I find my key?
Your key can be found by hovering over the small key icon under your product image on the user Dashboard.
Tue, 31 Oct, 2017 at 10:31 PM